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How to Setup a Social Referral & Rewards Campaign Like Harry’s Launch with KickoffLabs

By Josh Ledgard

You’ve read about viral launches and have wondered what it would take to replicate that success for your business. We’ve also talked in the past on how to supercharge your conversion rate using social referrals. But let’s be honest… without a team of developers, a full blown refer-a-friend launch campaign is not easy to build. Especially if you’re just starting out. You’re in luck! KickoffLabs gives you access to the same marketing tools (and more!) that Harry’s used to gather over 100,000 emails. It’s easy to quickly gather 35,000, or even 100,000 emails using KickoffLabs and the power of social referrals.

Woah! We’ve hit 100,000 founding members on the new GLP APP. Launching this Thursday. @kickofflabs #growthhacking pic.twitter.com/qhmUsB0QGg — Rossa Shanks (@rossashanks) April 28, 2015

Let’s take a look at setting up a viral social referral campaign like Harry’s. Log in to your account now to follow along, or if you haven’t yet sign up now for free.

The Signup Landing Page

Harry’s used a two-page microsite, automated email replies and reward levels to boost their launch campaign. Let’s start by focusing on the initial splash page.

harrys_launch_splash_page

Strategy The strengths of the Harry’s signup page:

Setup with KickoffLabs We’ll be creating a new campaign from scratch, but you can also create these changes under any existing KickoffLabs Campaign. Need design, copywriting, or marketing inspiration? We’ve got you covered in our Marketing Resource Center! Check it out now.

1. In this example we’ll be creating an entire campaign from scratch, but you can always create a new landing page under any existing campaign within KickoffLabs. Click ‘Add New Campaign’ to create a new lead generation campaign. If you’ve just signed up, you’ll automatically be taken to the campaign creation page when you log in.

add a campaign

2. Give your campaign a detailed name, then click ‘Continue’.

name your campaign

3. Now, decide what campaign type you would like to run. Harry’s used the “Unlock Rewards” campaign.

unlock rewards campaign

4. Next you’ll be prompted to choose how you want to collect leads. For the purposes of this guide we’ll choose “New Landing Page”, but you can choose the option that best suits your needs. Learn more about integrating with Anyform and Contest Box with your existing website!

signup type

5. When you select “New Landing Page” you’ll be presented with the post sign-up experience options. Options include having a single page sign-up, redirecting the lead to a separate status page, or opening the contest box widget. You can view demos of all of the KickoffLabs templates here. Remember, there is no right or wrong signup page design for this type of campaign, so choose the one you like best!

select landing page

For this guide, we’ll be selecting the Sally’s Sign’s Up theme, which is our version of the Harry’s signup page!

6. Next, you will be prompted to choose your Status page theme. You can add a reward level snippet to any of our drag and drop status page designs, but for the purpose of this guide, we’re going to select the “Sally’s Status” theme. Then, click ‘Finish’ in the top right corner of the page.

select status page

7. You’ll be taken out to your Campaign Dashboard where you can complete the campaign set-up and edit your pages!

camapign dashboard

8. Now it’s time to edit your pages! On the Campaign Dashboard, click the “Edit Page” button to get started.

edit landing page

When your edits are complete, click ‘Save’, then click ‘Publish’ to push the changes live.

save changes

All set creating the signup page!

The Social Referrals & Rewards Status Page

This is the page that’s shown immediately after a new signup clicks ‘Submit’. This “Thank You Page” displays a sharing message, referral progress, and the reward levels. Through this unique social referral and rewards technique, 77% of Harry’s campaign total of signups came through sharing.

harrys_launch_social_referrals_rewards_page

Strategy Elements that were key to success:

Setup with KickoffLabs 1. Back on your Campaign Dashboard click the ‘Edit Page’ button next to the status page you selected during your campaign creation.

status page dashboard


2. Inside of the designer is where you’ll customize the look of the page and configure the reward levels.


Our “Sally’s status” theme automatically calculates and displays referral information to your signups. However, inside of the designer and preview pages we use a default test referral count of ‘7’ so you can preview what the progress bar would look like.


The theme also defaults to 3, 5, and 10 friends joined rewards path. However it’s easy to customize the rewards levels to suit your business and campaign needs.


3. Click anywhere on the progress bar snippet to open the snippet editor. This is where you’ll update the colors. Click the “edit” button to be taken to the campaign reward settings where you can set the prize tiers and text. Here’s a more in-depth look at what you can update in the campaign reward level settings:

edit reward level



In this example, I’ll use 3 reward tiers, and will set the prize levels to 3,5, and 10 points. You can choose any referral goal you want – there’s no right or wrong answer here. Just keep in mind that the more “attainable” your goal seems, the more enticing it will be for people visiting your page. We also don’t recommend starting with ‘0’ unless you’re giving away an incentive just for signing up. Trust us when we say that people generally aren’t excited about earning your “thanks” or “gratitude” for signing up – starting with an actual meaningful incentive will always work in your favor!

4. To update your social share actions, click anywhere in the snippet that contains your action icons. This will open an editing window on the left menu. Here’s you can change the primary color of the widget. You can then click the “edit actions” button to be taken to the campaign action settings. Find our full guide on updating your viral actions here!

edit reward in editor

*Note – Facebook Sharing and Twitter Image Summary Cards are set up via the campaign level settings.

campaign level sharing defaults

5. We’ve already connected your signup page to your status page for you. To confirm we are using the correct pages, head back to your Campaign Dashboard. On the top menu click ‘Setup’ > Advanced Settings > Default URL’s. Here you can set the default sharing and status page for the campaign.


camapign default urls

The Automatic Email Replies ** Don’t neglect your signups after they’ve converted. Email reminds people what they signed up for and instigates action. Not to mention it’s proven that email has the highest ROI out of all marketing channels. Harry’s amounted a huge subscriber list, in part due to their sharing and referral focused emails. Unfortunately there are no examples on the web, so we can only speculate what Harry’s emails looked like. But judging by the social share message, we can see the copy is first-person and non-salesy.

harrys_launch_social_sharing

Strategy The series of emails we’ll be sending out are:

  1. Instant thank you and share email (AutoReply) – the initial email response reminding people about the rewards for sharing.
  2. Rewards & incentives emails (a KickoffLabs exclusive) – notify people if and once they’ve reached any of multiple reward levels you setup.

Setup with KickoffLabs A. Instant thank you email (AutoReply) 1. From your Campaign Dashboard, select ‘”Auto Reply Email” from the “Rewards, Email, & SMS” dropdown.

auto reply dropdown

2. If you’ve not yet set up your Email Settings for the campaign, you can do so by instead selecting the “Manage Messaging” button. This is where you can update your “From” name, your “From Email Address”, postal address (required under the CAN-SPAM Act), unsubscribe message, as well as set a custom unsubscribe page.

messaging dashboard

However you customize the email, we highly recommend you use the Email tokens we provide to autogenerate the social referral and sharing links – do not type out your own links, as we will not be able to track referrals properly. 3. When you’re done editing the Auto Reply email, scroll down and click ‘Save Auto Reply Settings’.

auto reply editor

All set configuring the initial email auto-response! Click here to find our full guide on editing your Auto Reply Email. B. Rewards & incentives emails Our campaign has specific sharing goals and rewards for leads, so we will not enable KickoffLabs Influencer Email… rather we will setup a series of Incentive Emails to guide progress and deliver specific rewards after reaching referral totals you define. 1. From your Campaign Dashboard select “Manage Reward Levels” from the “Rewards, Email, & SMS” dropdown.

manage rewards dashboard

2. Next, select “Manage Email” next to the reward you would like to work on. manage reward email

3. Customize your reward level mail! Make sure to check the checkbox to enable the mail**

check rewards checkbox

It’s really up to you how you use KickoffLabs Reward Level mails. Feel free to get creative. We’d love to see what you come up with!

4. When you’re done editing the incentive email, make sure to scroll down and click ‘Save Email’.

The cool thing about KickoffLabs Viral Incentive Emails is that you can create as many reward levels as you need. Repeat this process for each reward level. When you are finished setting up each email, your currently configured reward emails may look like this…

Rewards Dashboard

Find our full guide to setting up Reward Level (Incentive) Emails here! Additional steps **1. **We can send real-time Email alerts anytime someone signs up to your campaign. You can enable/disable these messages from the “Integrations” drop-down.

Setup Notifications

Publish Your Campaign

When you are ready to start collecting signups, it’s time to publish your campaign to the live web. When you publish your page, you get a URL link that can be shared and advertised. While you can always publish pages to our free kickoffpages.com sub-domain – this is generally meant as a testing domain for your landing pages. It’s best to use a custom domain so visitors don’t get confused if they see kickoffpages.com in your domain name. For the best results (and highest conversion rate), we recommend using your own custom domain with KickoffLabs. For detailed instructions on using your own custom domain name please refer to our guide on Publishing to a Custom Domain and General Custom Domain Setup guide.

Tracking Sharing and Reports

KickoffLabs automatically tracks any referrals that your leads bring in. 1. Once you start collecting leads, you’ll find all the data under the “Reports” tab on the top menu.

Reports Tab

2. You can also use your Lead Report to access your list of leads to filter through most recent AND most influential leads. Use our Lead Filters to search and segment your lead list. From the top menu, select the “Leads” tab.**

leads tab

Find our full guide on managing your leads here! 3. For more in-depth tracking, click ‘Download Leads’ to download a detailed spreadsheet of your leads.

Download Leads Button

Get Viral!

We hope this quick guide helps you in building the perfect viral campaign. If you require any assistance, feel free to drop us a line at support@kickofflabs.com If you’ve gotten this far and still don’t have a KickoffLabs account…

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